TurboTax vs. CPA: What’s the Best Choice for Your Taxes?

Did you know that approximately 35% of people use TurboTax or similar software to file their taxes?

While the convenience of tax software is undeniable, as a Certified Public Accountant (CPA), I find this trend concerning. Filing taxes is a critical financial responsibility, and entrusting the process to software alone may leave room for costly errors or missed opportunities for savings.

In this article, we’ll explore the pros and cons of using a CPA versus tax software like TurboTax, so you can make an informed decision based on your needs.

The Benefits of Working with a CPA
Hiring a CPA for your taxes offers a level of expertise and personalization that no software can match.

1. Personalized Tax Advice
A CPA provides one-on-one guidance tailored to your unique financial situation. Whether you’re navigating tax implications of a major life change—such as getting married or changing jobs—or exploring deductions for a small business, a CPA can offer invaluable advice.

2. Maximizing Deductions and Credits
A CPA’s deep knowledge of tax laws ensures you don’t miss any potential deductions or credits. Unlike software that relies on pre-programmed algorithms, a CPA can think creatively and strategically to uncover opportunities specific to your circumstances.

3. Long-Term Financial Planning
For business owners, working with a CPA can evolve into a trusted advisory relationship. They can help you navigate complex tax situations, such as transitioning to an LLC, while also assisting with broader financial strategies.

Potential Drawbacks of Using a CPA
While CPAs bring expertise, there are some challenges to consider:

1. Cost
Hiring a CPA is generally more expensive than using tax software. However, this investment often pays for itself through saved time, reduced stress, and maximized deductions.

2. Finding the Right CPA
Not all CPAs communicate effectively or prioritize client engagement. During tax season, in particular, it’s essential to find a professional who is responsive and attentive. Take the time to read reviews, ask for referrals, and choose someone who aligns with your expectations.

The Convenience of TurboTax and Tax Software
Tax preparation software like TurboTax offers an appealing mix of affordability and ease of use, especially for those with simple financial situations.

1. Quick and Affordable
TurboTax automates the preparation process, making it fast and cost-effective. Prices range from $40 to $180 for basic services, with additional costs for state filing or advanced features but can also range quite a bit higher.

2. User-Friendly Features
TurboTax enables users to upload tax forms, such as W-2s, by simply snapping a photo. It’s a convenient solution for those who prefer a DIY approach.

3. On-Demand Assistance
For users who need occasional help, TurboTax offers a “SmartLook” feature, connecting them with a tax professional via video call.

Limitations of Tax Software
While TurboTax is a robust tool, it has significant limitations:

1. Lack of Personalization
TurboTax operates based on algorithms and cannot account for nuanced situations. Complex scenarios, such as itemized deductions or self-employment tax strategies, are better handled by a CPA.

2. Increased Risk of Errors
Without professional oversight, users may input incorrect information or misunderstand tax laws, leading to errors or even audits.

3. Limited Relationship
The “mayday” tax preparer who appears on your screen may not know your financial history, which limits the depth of advice they can provide.

When to Choose TurboTax
TurboTax is a good fit for individuals with simple financial situations. If you have:

  • No dependents or significant assets
  • Few deductions or charitable contributions
  • Straightforward employment income
  • TurboTax can help you file efficiently without the need for professional assistance.

When to Hire a CPA
Consider working with a CPA if you:

  • Own a business or are self-employed
  • Plan to itemize deductions, such as medical expenses or mortgage interest
  • Experienced a significant life change, like marriage, a new child, or buying a home
  • Lack time or confidence in navigating complex tax laws
  • A CPA ensures compliance with ever-changing tax regulations and minimizes your risk of errors or audits.

The Bottom Line
Choosing between a CPA and tax software depends on your financial situation and goals. While TurboTax is a cost-effective solution for basic returns, hiring a CPA provides personalized expertise that can save you money and stress in the long run.

If you’re ready to take control of your tax situation, contact us at Boulanger CPA. Schedule a free consultation today by clicking here or calling us at 405-384-4900. Let us help you maximize your tax savings and simplify the process.


Professional Image of Marc Boulanger, CPA

Marc Boulanger


Marc views his accounting business as an extension of his family. And while he holds a Bachelor of Arts in Business Administration and Accounting and a Masters of Science in Accounting, he values traveling around the country with his wife of 30 years and 5 kids, Marc learned that communication is the key to effective team work.


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